Last updated: January 2026 • POPIA & GDPR Compliant
Our Commitment
At ULB Media, we take your data privacy seriously. This policy outlines how Urban Luxury Brands (Pty) Ltd collects, uses, and protects your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We only collect information that is necessary to provide our software services or respond to inquiries. This includes:
Contact Data: Name, email address, and phone number when you use our contact forms or book a strategy call.
Usage Data: Information on how you interact with our website to help us improve user experience.
Client Data: Information provided during the course of our software development lifecycle (SDLC).
2. How We Use Your Data
Your data is used strictly for professional purposes, including:
To facilitate project discovery and technical consultations.
To provide SLA support and maintenance services.
To comply with South African legal and tax obligations.
3. Data Security
As a technology company, we implement industry-leading security measures. This includes end-to-end encryption for AI integrations (Gemini/OpenAI) and secure API bridging. We do not sell or rent your personal information to third parties.
4. Your Rights (POPIA)
Under POPIA, you have the right to:
Request access to the personal information we hold about you.
Request the correction or deletion of your personal data.
Object to the processing of your data for marketing purposes.
Contact our Information Officer
For any privacy-related queries, please contact us at: hello@ulbmedia.com